Caitlin Naghibi

Northern Virginia Periodontics, Marketing Coordinator

2018 - Present

• Worked alongside Progressive Marketing to create new website (April 2019).
• Coordinated creation and deployment of videos, social media posts and other marketing collateral.
• Supervised marketing for events, including public relations tasks, direct mail pieces, continuing education courses, e-mail blasts and employee relations.
• Planned and executed continuing education courses for NVP Center for Education (Synergy, Spear Study Club, and Hygiene Study Club.)
• Proofread marketing documentation to check for spelling, grammar and syntax errors.
• Composed posts for social media and helped build presence for NVP on Facebook and Instagram.
• Developed innovative and targeted collateral to support overall branding objectives.
• Revitalized web content and social media profiles with new and interesting content.
• Increased credibility and client awareness by developing marketing collateral and newsletters.

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Clara Sunwoo, Wholesale Account Representative

2017 - 2018

• Contacted customers and prospects to generate new business to achieve company goals.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Used consultative sales approach to understand and meet customer needs.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
• Worked alongside retail representatives to boost sales by enhancing product presentations.
• Proactively managed client correspondence and recorded all tracking and communications.
• Coordinated trade shows (MODA & WWIN).
• Monitored weekly sales to write reports for senior leadership and streamline operational processes.
• Demonstrated products and specific features at tradeshows.

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Tango Boutique, Stylist/Social Media

2016 - 2017

• Process inventory.
• Handled payment transactions to maintain accuracy and payment processes.
• Monitored trends to stay on top of fashions and better serve customer needs.
• Sourced materials and props for photo shoots to enhance products and appearance of subjects.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Promoted products and events on social media platforms to increase reach, engage with potential clients and showcase product.

+ Brands Sold: Stuart Weitzman, Zimmermann, Citizens of Humanity, Theory, Judith + Charles, MaxMara, Vince, Robert Clergerie, Freelance, Clare V., Rag & Bone, DVF, Alexis Bittar, Jamie Joseph, Longchamp

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Nordstrom, Assistant Department Manager, Women's Core

2014 - 2015

• $4.2 million department.
• Analyze data to report trends.
• Nordstrom All-Star Award May 2014.
• Visual merchandising.
• Boosted department sales by developing and deepening customer loyalty through incentive programs.
• Assessed employee performance and developed improvement plans.
• Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
• Resolved escalated customer issues in timely manner.

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Nordstrom, Personal Stylist

2013 - 2014

• Researched and compared retailers and boutiques related to product offerings, pricing, merchandise quality, and consumer reviews.
• Maintained up-to-date knowledge of new fashions by monitoring consumer market trends and regularly reading magazines.
• Consulted with clients to determine style preferences and provide appropriate recommendations to ensure desired outcome of new image.
• Coordinated shopping excursions with clients and hand-selected apparel, footwear, and accessories to complement body style, fashion choice, and overall appearance.
• Produced partial or complete wardrobe collections to support individual client objectives, spanning, modification to image, altered body style, updated professional appearance or special events.

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